Mailing Lists

As part of our marketing operations we maintain a list of opt-in email subscribers. The data on this list is held entirely for the purpose of keeping our customers informed about our products, and will not under any circumstances be shared with any third party. You can request removal from our mailing lists at any time, and we will always honour such requests.

Online Store

Our online store is operated by a third party secure payment processor (ShareIt GmBH), and as such as do not hold or have access to credit card or other payment details you may provide while placing an order. Please refer to their http://www.shareit.com/privacy_statement.html for details of ShareIt's privacy policy.

Customer Data

When an order is placed with our online store, we receive a notification which describes the transaction and gives details of the product purchased, customer, payment method etc. This data is used solely for the purposes of customer support, and will not be shared with third party organisations under any circumanstances. Although we are notified of the payment method used for each order (e.g. Credit Card or Purchase Order) this data does not include credit card details etc.

Cookies

European privacy law now requires us to make it explicit what cookies we use on our website and why. In addition we are not allowed to track you across multiple websites without your permission.

This section explains which cookies we use, and for what purposes.

Cookie usage

In order for our business to operate effectively we use a few cookies on our website. Most of these cookies are temporary in nature and used to manage user logins etc. Other cookies are slightly longer lived and some may expire after a year or more. All the cookies we use are used to facilitate the effective and correct functioning of this website, and not for other purposes.

In addition to the above mentioned activities we also use some third party cookies from other organisations. We list these below in the order of importance to our busines:

• Clicky. We use the Clicky web analytics service to collect website usage statistics and allow us to analyse visitor trends. The information collected includes data such as IP address, browser, operating system, date/time of visit and which pages were visited, but does not include any personally identifiable information. For more information please visit http://getclicky.com/.
   
• Twitter. The Twitter widget (on the Blog pages only) uses two cookies to allow users with a Twitter account to interact with the displayed conversation. We do not use this data ourselves - it is purely for use by the Twitter widget.

As our online store is operated by a third party payment processor (ShareIt GmBH) cookies used by it are not included in the list above, and we do not have access to them. Please refer to their privacy policy for details on their use of cookies.

The data we collect using cookies cannot identify you by name or by physical address, and cannot also be used to track you from our website to any other website. Our sales and marketing team use this data to track customer visitor trends on a month to month basis.

We do not operate any other business on the Internet or share this data with any other business, and it is not possible to use the aggregate data we collect to match your visit to our website with a corresponding visit to another website. For example, if you visit a competing vendor's website before or after visiting our website we will have no knowledge of such action.

Cookies used on our website

We last performed a cookie audit on 14th May 2012, using the Google Chrome browser with an empty webcache, running in a virtual machine with Microsoft Windows XP SP3 as the test operating system. The following cookies were recorded:

Raw cookie data

In order that you can see how we constructed the table above we have listed the raw cookie data below (with the content field redacted to prevent data leakage):

Name:	__cfduid
Content:	redacted
Domain:	.getclicky.com
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 14:36:56
Expires:	Monday, 23 December 2019 23:50:00


Name:	cluid
Content:	redacted
Domain:	in.getclicky.com
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:04:52
Expires:	Friday, 14 May 2032 13:04:52


Name:	__cfduid
Content:	redacted
Domain:	.static.getclicky.com
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 14:36:56
Expires:	Monday, 23 December 2019 23:50:00


Name:	_jsuid
Content:	redacted
Domain:	.riverblade.co.uk
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:04:51
Expires:	Sunday, 9 May 2032 13:04:51


Name:	first_pv_66559798
Content:	redacted
Domain:	.riverblade.co.uk
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:04:51
Expires:	Monday, 14 May 2012 13:24:51


Name:	PHPSESSID
Content:	redacted
Domain:	www.riverblade.co.uk
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:04:51
Expires:	When I close my browser


Name:	bd0c60302ed110e612b46c1b0763a722
Content:	redacted
Domain:	www.riverblade.co.uk
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:04:55
Expires:	When I close my browser


Name:	mosvisitor
Content:	redacted
Domain:	www.riverblade.co.uk
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:04:51
Expires:	When I close my browser


Name:	guest_id
Content:	redacted
Domain:	.twitter.com
Path:	/
Send For:	Any kind of connection
Accessible to Script:	Yes
Created:	Monday, 14 May 2012 13:05:06
Expires:	Wednesday, 14 May 2014 13:05:06


Name:	k
Content:	redacted
Domain:	.api.twitter.com
Path:	/
Send For:	Any kind of connection
Accessible to Script:	No (HttpOnly)
Created:	Monday, 14 May 2012 13:05:06
Expires:	Monday, 21 May 2012 13:05:06

If you have any queries about our privacy and cookie policy, please contact us.